Data controller
Bytewise Books is operated by BITSAND DIRECT LTD, a company of type LTD, with its legal address at 65 Clifton Street, London, England, EC2A 4JE, company number 17505968. BITSAND DIRECT LTD is the controller of the personal data described in this policy. Contact: help@bytewisebooks.com.
Information we collect
We collect the information you give us when you create an account or place an order, such as your name, email address and billing details. We also collect order history and messages you send to our support team.
We automatically collect limited technical data, such as IP address, browser type, device information and pages visited, to keep the site secure and to understand how it is used.
How we use your information
We use your data to process orders, deliver your eBooks digitally, provide customer support, prevent fraud, meet legal and accounting obligations and improve our website.
We send marketing emails only if you have agreed to receive them, and you can unsubscribe at any time using the link in the message or by writing to help@bytewisebooks.com.
Sharing your data
We share personal data only with service providers that help us run the store, such as payment processors, email delivery services, hosting providers and analytics tools. They may use your data only to provide their services to us.
We do not sell your personal data. We may disclose information if required by law or to protect our rights.
Retention and security
We keep personal data only as long as needed for the purposes described here, including legal, tax and accounting requirements. We use reasonable technical and organisational measures to protect your data, although no online system is completely secure.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal data, to object to or restrict certain processing, and to withdraw consent at any time. To exercise these rights, email help@bytewisebooks.com.
You also have the right to complain to your local data protection authority, such as the Information Commissioner's Office in the United Kingdom.